If you acquire a house in Austria, you are required to obtain standard homeowner’s insurance (Eigenheimverischerung), which covers fire and water damage, theft, as well as vandalism. This insurance aims at protecting the actual building, including walls, ceilings, floors and any permanent fixtures, such as baths, showers and kitchen units. As a rule, companies offer 2 different plans: basic (minimum level coverage) and comprehensive/all-inclusive (covers all or most risks). For the long-term covers, such as a 10-year contract, there is usually a 20% discount on the annual premium. The cost of homeowner’s insurance depends on the building size, its value, location and age of the property. Typically, the price of basic coverage ranges from EUR 150-250 per annum, while comprehensive plans cost between EUR 300-500.
The procedure of filing out a claim form can be done online, where you describe the situation, submit photo evidence and check the status of your claim via a tracker. The majority of companies will assign you a claims manager, who you can contact regarding your case.